Harmony Healthof Delaware
Accountability

Measured on exits, not attendance.

The point of the pathway is that people leave it. Harmony Health expects to be judged on how many participants reach the sustainable destination defined for their pathway.

Where this stands today

No results yet, and none implied.

Status board Updated August 2026

Program statusIn preparation

Space is secured under long-term lease. Programs are being brought online in phases.

Outcome reportingBegins at activation

Nothing is reported until there are participants to report on.

MethodologyDefined before first enrollment

Measures and the comparison method are fixed in advance, in writing.

Next public updateAnnounced at activation

The reporting calendar is published alongside the first report.

Every figure published later will carry its reporting period, its definition, its source, the date it was last updated, and whether it is observed or modeled.

The Measures

What will be measured.

Fixed before the first participant enrolls.

Engagement

Contact, registration and completed assessment

Benefits and coverage

Coverage and eligible supports secured

Clinical connection

A medical, dental and behavioral health home, counted separately

Housing placement

Transitional placements, and exits that hold at six and twelve months

Employment and credentials

Credentials earned, placements made, work retained past ninety days

What went wrong

Returns to homelessness, emergency contacts, and people who leave early

One measure counted the other way

Alumni hired into the organization. The one outcome that closes the loop.

The Schedule

When results will be reported.

Milestones on a fixed clock. Organizational reporting quarterly. An independent look once a year.

1
30 days

Engaged and enrolled

Engaged, enrolled in coverage and benefits

2
90 days

Plan and clinical home

An agreed pathway plan and a clinical home

3
12 months

Milestone reached

A work, credential or education milestone, and a housing placement

4
18 to 24 months

The exit

Exit to the sustainable destination defined for that pathway

And then, continuously

Emergency contacts avoided, planned to be measured through approved data-sharing arrangements rather than participant self-report alone. Published quarterly in full, including results that move the wrong way.

The Method

How it will be evaluated.

Evaluation design is committed in advance.

Set before enrollment

Methodology, measures and schedule fixed before the first enrollment

Measured per participant

Participant level, so averages cannot hide the people the model failed

Compared, where a comparison is honest

A comparison group where one is appropriate, and a stated absence where it is not

Costs, both directions

Costs that rose reported beside costs that fell

Modeled is labeled modeled

Projected figures identified as modeled every time they appear

Sourced and dated

Sources and data dates published with every figure

Request a partnership briefing.

Government agencies, health systems, managed care organizations, foundations, and community partners can request a briefing on the model, implementation status, and partnership opportunities.